Practical guides on running an agency, a church, or a nonprofit, plus the thinking behind Studio. One platform for organizations that work with people.
Zoho is cheap, deep, and endlessly configurable. For nonprofits and missions organizations, that flexibility can be the whole problem.
Most handover documents are written in the last week, by someone already gone in spirit, and are useless within a month. Here is what to capture…
Most double-bookings are not calendar failures. They are approval failures, caused by three people who all believed they had the authority to say yes.
The shadow spreadsheet is not a discipline problem. It is the most honest bug report your organization produces, and it tells you exactly where the real…
A client who stops replying is telling you something specific. Here is how to read which of the four silences you are in, and the message…
Quarterly planning fails when it produces a wish list. A plan that holds names three priorities, the capacity behind them, and what you are dropping.
The knowledge of how to open and close your building usually lives in two people. Write it down before one of them leaves, not after.
Profitable businesses run out of money all the time. The structure of when you get paid matters more than the total on the contract.
Teams spend months planning an event and 48 hours recovering from it. The follow-up window is short, and almost all of the return lives there.
